Privacy Policy

Privacy & Cookies Policy
Swarly Pty Ltd
Effective Date: 05.03.2025.2025

1. Introduction

Swarly Pty Ltd (“Swarly,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and the Notifiable Data Breaches (NDB) scheme. Where applicable, we also comply with the General Data Protection Regulation (GDPR) for our users in the European Union (EU).

This Privacy & Cookies Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the collection and use of information as outlined in this policy.

2. Personal Information We Collect

We may collect the following types of personal information from you:

• Full name
• Address
• Date of birth
• Contact details (email, phone number, etc.)
• Business and company details (if applicable)
• Credit information (if relevant)
• Driver’s license details
• Payment and transaction details
• IP address and website usage data
• Any other information you voluntarily provide to us

We will only collect personal information when it is necessary for our business operations and in accordance with the law.

3. How We Collect Personal Information

We may collect your personal information in the following ways:

• Directly from you when you contact us, request a quote, or engage our services
• Through our website (including cookies and tracking technologies)
• From third parties where you have consented to the disclosure
• Publicly available sources (where lawful)

4. How We Use Your Information

We use personal information for the following purposes:

• To provide and manage our services
• To process payments and transactions
• To communicate with you about your inquiries or projects
• To improve our website and user experience
• To comply with legal and regulatory obligations
• For marketing purposes (where consent is provided)

We will not use or disclose your personal information for purposes unrelated to our business without your consent, unless required by law.

5. Data Security & Protection

Swarly Pty Ltd takes reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security measures include:

• Secure data storage and encryption
• Firewalls and access controls on IT systems
• Regular internal risk assessments

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the relevant authorities in accordance with the NDB scheme.

6. Your Rights & Access to Information

Under the Australian Privacy Act and GDPR (if applicable), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request the deletion of your data (where lawful)
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

7. Cookies Policy

Swarly Pty Ltd uses cookies and similar tracking technologies to improve user experience and website functionality.

What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help us recognize your browser and preferences, track website performance, and improve security.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to personalize advertising

Managing Cookies

When you first visit our website, you will be asked to consent to our use of cookies. You can also manage your cookie preferences through your browser settings or opt-out at any time by clearing cookies from your browser history.

8. Third-Party Disclosure

We do not sell, rent, or trade personal information to third parties. However, we may disclose your information to:

• Service providers assisting in our business operations
• Regulatory authorities when required by law
• Payment processors and financial institutions (if applicable)

All third parties handling personal information are required to comply with strict data protection standards.

9. International Data Transfers

If we transfer your personal information outside of Australia, we ensure that the recipient country has adequate data protection laws or that appropriate safeguards are in place.

10. Contact Us

If you have any questions or concerns about this Privacy & Cookies Policy, please contact us:

Swarly Pty Ltd
Email: admin@swarly.com.au
Phone: 1800 SWARLY
Website: www.swarly.com.au

11. Policy Updates

We may update this Privacy & Cookies Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on our website.

Last Updated: 25.03.2025